Contact Us
Need help or more information? Please get in touch using one of the below options
Get in touch
By social media (within an hour)
To contact us on our social media page, please send us a direct message and we will get back to you with help or advice.
- Tiktok
By Live Chat (instant)
Our Customer Service is ready to respond to your questions via our Chat service. You can talk with us via the button in the bottom right of the screen.
Live Chat hours are: 09:00 – 20:00 BST*.
*Subject to team member availability.
By email (within a day)
Please email us at customerservices@ikollet.com with your queries and we will aim to respond within 24 hours.